Feature
|
Standard IT Service Provider
|
Rudram Engineering
|
---|---|---|
Response Times
|
Slower, escalated issues
|
Fast, real-time updates
|
Cybersecurity
|
Basic protection
|
Advanced, proactive measures
|
Support
|
Reactive helpdesk support
|
Tailored IT helpdesk service
|
Compliance
|
Standard reporting
|
Extensive, compliance-focused reports
|
DevOps & Scalability
|
Basic deployment processes
|
Agile, scalable DevOps solutions
|
Custom Solutions
|
One-size-fits-all
|
Bespoke IT services
|